5.0
Based on 3596 Reviews
We encourage our customers to leave a review, good or bad, about our service. We collect reviews directly on our website, and also on Google.
Displayed below are customer reviews that we have collected directly via our website. If you'd like to leave a review, please do so. We're proud of the customer reviews we receive and grateful to hear your feedback.
Excellent service
We always use parking4cruises because all the staff are so friendly and helpful. The service is excellent and very efficient from booking to picking up our car again on arrival back at the port.A big thank you to Lucy and all the team
Excellent
We have used this company every time we sail from Southampton, it is so easy, just reply to a text when on your way and handover your keys.
The staff are really polite and friendly in person and on the phone, one less thing to worry about sorting a holiday
GREAT SERVICE
What a great service! First time we've used Parking4Cruises and the service could not have been better. Both the dropping off and collection procedures worked perfectly. The staff were very friendly and professional and we will definitely use them again.
Parking in September
Contact before cruise and on day. All ready and waiting took pictures and mileage and dropped me by ship to save me walking. Great service definitely use again
Southampton Port parking
Excellent service, on our return to port, we received a text message to say that our car was waiting for us even before we disembarked the ship.
Parking for our cruise
Excellent friendly services would definitely recommend them and we will be using them again next year.
Good Service
Everything happened as stated on the information, text on day of cruise, easy to follow directions, efficient and courteous service. Car waiting for collection on pick up. Would definitely use this service again
Excellent service
Faultless service as per usual, will be using them for our next cruise.
Best parking for cruising
Having used this parking company for quite a number of years now I find it to be the best for cruise parking. The staff keep you up to date as to when you arrive and on your departure. I arrived to find the man waiting for me at the time I said I would arrive and after helping me to unload our luggage he proceeded to take pics etc of mileage and all around the car same as before. He then pointed us to the right gate and direct us to the correct entrance. On arrival back he had messaged us to say our car was ready to be picked up and greeted us again for our return journey up north, I forgot the guys name but he was very pleasant and helpful. Well done again.
Excellent, Friendly and Efficient service
First time I used this company for cruise parking. From booking online to collecting my car, the whole process was faultless.
Excellent service and would definitely use again and recommend. Very good instructions on what happens, where to go and then followed up by updates by text as your cruise approaches and also when you disembark.
On top of this friendly staff met us, helped us to check in and then greeted us when leaving (Having a very pleasant conversation about cruising for about ten minutes :) )
Thank you for making it so comfortable and stress free, will be using again
Excellent service for parking
Very easy, professional and secure parking. We felt looked after from the first text before we left home with post code of the terminal we needed to go to, to dropping off the car and collecting the car steps away from the cruise terminal. Definitely will be used again in the future, well done.
Excellent service
We have used parking4cruises before they offer a very good service and at a reasonable price. The process is very efficient with text messages to let you know when your car is ready to pick up. I have already booked for our next cruise. Great service and friendly staff.
Efficient
From the booking to drop off and pick up, the service was seamless and efficient. Woud use them again
So easy
Booked our Sept cruise 1 week before sailing. Cps had no availability and recommended these people. So easy and efficient. Drop bags as usual, drove to short stay car straight across from terminal. Processed in 10 mins and job done. On return we were scheduled to leave ship at 08:00 hours and by 08:15 we were in our car and on our way home. Top service
Car parking
Excellent service, highly recommended.
Sky princess parking
Excellent service as usual I have used parking 4 cruises a number of times and will in the future
Just One Snag
No problems with drop off or collection of car. The only problem was that I had booked on line and paid for a valet service which was not done. I have had a refund of the amount paid for the valet now so we are all square.
I would suggest that if the valet service is no longer available ( as I was told by staff at the collection point) the website removes the option to book a valet from its selections on the order form thereby saving both parties time and trouble.
This hiccup would not stop me using this company again as it is so convenient accessible.
Great service
Used for the first time at Southampton. Very efficient- very considerate staff. All worked really well both leaving the car and on return. Would highly recommend them.
No Long queuing at Terminal
We have always used CPS Parking, where we have been stuck in queuing cars waiting for them to take our car. This experience has worsened not improved and on a short cruise in August we were queuing for over an hour after queuing in the car for the Covid testing drive through . After booking a 4 night cruise September I stumbled upon Parking4cruises and thought we would try them.
The first positive is dropping the cases off from the drop off lane then driving straight to the short stay car park, literally across from the Ocean Terminal. So no car queuing for ages. After handing the keys over to the Parking4cruises Operative we walked back to the terminal and walked through the Covid testing centre for our test then straight into the terminal.
I would definitely recommend them as the whole experience is smooth and stress free!
Fantastic service
Fantastic friendly service from start to finish, highly recommended!