Parking4Cruises Customer Reviews

Excellet

Excellent service, prompt and efficient.
I am very happy to use them again

Excellent Service

Once we worked out that dropping the luggage of first was by far the best option, the rest was excellent. From the greeting, taking photographs, recording the mileage, and saying what mileage would be on the clock on my return.
Pick was even easier, met on arrival and looked car over checked the mileage, got the keys and away we went.
In all an excellent service and value for money as the short term car park is so close to the terminal.
Will definitely use this service again if going on a princess cruise from Southampton.

Excellent Service - went like clockwork

I was a little apprehensive about using this service as this was the first time we have driven down to Southampton - in the past we have travelled down to the ship by coach.
I needn’t have worried. Everything went like clockwork - from the phone calls and texts to say we were nearing the port - to the warm and friendly greeting we received from the staff at the port. After dropping off our luggage we went into the short term car park close by - where our car was photographed, mileage taken, keys handed over- and we were then on our way to start our cruise!
On our return, we received a text to say the car was already waiting for us in the car park before we even disembarked from the ship and after collecting our luggage from the terminal we made the short walk to the short term car park where we were greeted by friendly staff and shown to our car and directed to the exits.
It couldn’t have been more straight forward. Parking 4 Cruises as a staff and a company were even praised by the other staff on the port parking as being reliable and efficient.
Thank you to all concerned. We will use you again and recommend you to others.

Southampton

Brilliant service from start to finish, no hesitation in recommending them

Great Service Overall

Great service overall, I did however have difficulty finding the short stay carpark, the sat nav postcode takes you to the area which seems to cover the whole dock area, which is fairly big. I was driving up & down the wrong road, which had lots of car parks on it, there is a road that runs parallel to the road I was on thats separated by car parks & businesses, I was informed of this by person I rang for help at parking for cruises.
Once on the correct road I managed to find it after driving into several car parks & back out again as it wasn't the right one.
I think some larger advertising banners at the car park that can be seen from the road would be of benefit to future customers, and maybe a small map of the Dock area with the route to the car park drawn on, you could download it with the Parking for cruises ticket.

Once there the staff were very friendly and I was also called back by the person I rang to see if I was there.
Handing the car over was a speedy process and my car was waiting for me when I returned.

A shaky start due to getting lost in the Dock area, but the service and help I recieved was fantastic.
I would highly recommend parking for cruises and would use them again in the future.

Easy drop off and pick up

Parking for Cruises was very easy and looked after us very well. We dropped our car off in the short stay car park on the morning of our cruise and it was ready and waiting for us when we disembarked - very smooth service. The staff were really good and made sure that our car arrived and was dropped off in the same condition - we wish to extend our thanks to all concerned

Excellent service

I have used parking4cruises many times, excellent service as always. Friendly helpful staffs 10 out of ten.

Excellent 5 * service

Couldn't be happier with the service received on our recent cruise. Having not used the company before I was a bit nervous, however, no need to be as from start to finish there was excellent communication which was reassuring. Our car was ready and waiting when we docked back in Southampton, and as we like to get off the ship early, (7.30am) so that was perfect.
I have already recommended this company on the P&O Facebook forums and will certainly be using them again for our next cruise.
Thank you a very happy customer.

Excellent

We have used this service a few times over the years. It is easy to book and amend times and dates if necessary.
We left the luggage for checking in and drove a few yards to leave the car with the representative in the short stay carpark.

On our return at a different cruise terminal we collected our luggage and walked to the short stay where we found our car. So easy!

A brilliant service.

No title

Service was as usual excellent

Excellent Service

Fabulous service- dropped our car off just a 2 minute walk to the ship, no fuss
On return, car was waiting for us in the same place.

Excellent

great service , polite helpful attendants , would highly recommend

Excellent again

5th time now and the service is exceptional every time.
It makes cruising so easy and the team are so super friendly and helpful they even helped me load the luggage

Parking

Myself and my husband were very worried on the day of of cruise as we had never used Parking 4 cruises before , well what can I say Excellent service from beginning to end .
Fast and easy on the day of departure, friendly staff and very helpful.
We will definitely use Parking 4 cruises again and will definitely recommend to friends and family 10/10

Fantastic Service

First time using this company and they were fantastic, easy to find at the port, quick to hand over the car and waiting for us when we arrived back - would highly recommend!

Absolutely spot on!

Having previously used other parking companies. I was recommended Parking 4 Cruises from a friend. Not only do you save money, the customer service is fantastic and with friendly staff at the terminal. I was initially concerned about how far away we would need to drop the car off from the terminal building but this concern was diminished as soon as we realised it was literally across the road (Ocean Terminal).
We will definitely be using Parking 4 Cruises again. Excellent! *****

Smooth experience

Car was dropped off in the short stay car park and attended to pretty quickly. Very smooth process, with clear instructions given as to what to do upon our return. When we came back our vehicle was already in the car park in exactly the condition in which we had left it. Hand over was simple and the friendly staffer gave clear instructions on how to get away from the port. All in all, a great experience.

Very Happy!

Everything from booking to drop off and collection was seamless - very good communication via email and text and efficient, pleasant, staff.

All good......

Very convenient location at the terminal. Good customer interaction. Easiest parking - car drop/car pick up - that I have experienced. Cheapest quote as well. Will definitely be my first 'port' of call next time.

Great Service

Second time we have used Parking4Cruises and can't recommend them enough. Both times have worked really smoothly - no hassle at all and cost effective